ACCEPTANCE OF THE FOLLOWING CONDITIONS:
Tour participants ACCEPT the following conditions with the submission of the 50% deposit or full payment.
Any deposits are non-refundable. After full payment is received, the full cost of the tour is non-refundable. Cancellations must be submitted in writing (email or fax are acceptable).
If the matches are cancelled due to weather or other reasons, seats privileges are lost for that day. No rain checks will be issued.
Grand Slam Tennis Tours, hereinafter referred to as GSTT, reserves the right to substitute a hotel, boat, bus, car, or airline for any reason and to cancel or withdraw or alter, in whole or in part, the itinerary of any trip prior to or after departure should GSTT deem circumstances require it, whether as a result of closures of any kind, repairs and maintenance, inclement weather or due to any other factors beyond the control of GSTT, and GSTT will have no liability for any loss arising from such change.All transfers between hotels, boats, airports, train stations or other places are the expense of passenger, unless specifically included in the officially published tour price and if any delays preclude the use of prepaid accommodations or activities, those accommodations or activities shall be non-refundable. All costs incurred by any late arrivals or early departures must be borne in full by the individual passenger(s) concerned: i.e., taxi, restaurant, and hotel fees. GSTT is not liable for any expense for missed airplanes, trains, buses, or any other conveyance, or for any inconvenience caused to any passenger(s) by late transfer arrivals or departures for any reason. The right is also reserved by GSTT to decline to accept or retain any person as a participant on the tour at any time; in such cases, refunds will be based on the cost of the unfinished portion of the trip, as determined by GSTT. Any passenger(s) leaving the tour early, or at an unscheduled time of their own free will, will be due no refund of any kind from GSTT or its agents, sub-agents, suppliers, or other persons.
By traveling with GSTT, the traveler grants GSTT permission to use his/her likeness in a photograph in any and all publications and materials without payment or consideration made to them. Photos will be taken throughout the tours and some photographs will be posted on our website, social media and newsletter during events. If you do not wish to have your picture made public let us know and GSTT will make every effort to remove the image, though not legally bound to do so.
Grand Slam Tennis Tours, hereinafter referred to as GSTT, has made arrangements with airlines, cruise ships, hotels, sightseeing companies (bus operators) and other suppliers to provide services, as outlined herein, and has exercised reasonable care to ensure that proper arrangements have been made for the client. Also, local clubs may be used for private play. The customer acknowledges that GSTT is acting as an independent intermediary for these various suppliers. GSTT has no responsibility or liability for these suppliers, over whom GSTT maintains no control over their personnel, equipment or operations. GSTT can assume no responsibility for and cannot be held liable for any personal injury, property damage (including lost luggage) or other loss, accident, delay, inconvenience, or irregularity which may be occasioned either by reasons of (1) any wrongful, negligent, or unauthorized acts or omissions on the part of any of the suppliers, (2) any wrongful, negligent, or unauthorized acts or omissions on the part of any employee of any of these suppliers, (3) any defect in or failure of any vehicle, equipment or instrumentality owned, operated or otherwise used by any of these suppliers, or (4) any wrongful or negligent acts of omission on the part of or any other parts not under the control, direct or otherwise, of GSTT. Furthermore, GSTT cannot be held responsible for any Acts of God, weather conditions, wars, illness, quarantine, strikes, terrorism or other causes not controlled by GSTT and not known to GSTT at the time of departure. In the event of a change of services to be provided our clients, GSTT shall substitute said services with comparable quality as originally stated. The package itself does not start until passenger arrival at the designated hotel.