2020 US Open – FAQ

Where will my Seats be Located?

Depending on the package you purchase, you will sit in some of the best seats in each section. If you are on a courtside package, you will sit within 20 rows of the court, rubbing elbows with the stars! Our loge seats are also very good, in the first 8 rows of the section directly above the luxury suites. Our Louis Armstrong seats are all courtside, within 8 rows of the court. The Courtside Louis Armstrong seats also allow you to skip the massive lines at each entrance to the court during changeovers. Some of the best matches of the tournament typically happen on Louis!

Where Do We Get Our Tennis Tickets?

You will receive your tennis tickets at your Welcome Dinner or at one of our Welcome Desk we hold at the JW Essex House hotel. If you are not able to attend the Welcome Dinner, we will make other arrangements for you to get your tickets.

How Do We Get From the Hotel to the Tournament Grounds?

An air-conditioned coach goes from the hotel directly to the US Open Gates every 30 minutes until 30 minutes after play ends on center court.

Can We Play Tennis in New York?

Yes. Court time can be arranged or join our tennis academy scheduled in the mornings on particular dates throughout the 2 weeks of the US Open.

Do We Have the Same Tennis Seats Each Day?

You will be seated in different seats throughout your time at the US Open. We will ensure you the best possible locations in the levels of seating that you choose.

Is Breakfast Included in My Package?

Breakfast is not included in the package. However, the Brooklyn Diner and many other excellent eateries are located just seconds from your hotel.

Can You Get Baseball or Theater Tickets?

Yes. Baseball and other sports tickets as well as theater tickets can be built into your package. Please ask your Grand Slam Tennis Tours agent for details and prices. Theatre tickets usually range from $120-$500; sporting tickets depend on the teams playing.

What is the Tennis Ticket Rain Policy?

If the matches are cancelled due to weather or other reasons, seats privileges are lost for that day. No rain checks will be issued. Grand Slam Tennis Tours does offer rain insurance, ask your sales representative for details.