US Open FAQ

Have questions about the US Open? 30 years of experience means we probably know the answer. If your question isn't answered below, contact our tennis travel experts


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Where will my seats be located?
Where do we get our tennis tickets?
How do we get from the hotel to the venue?
Can we play tennis in New York?
Do we have the same seats every day?
When does play start?
Is breakfast included in my package?
Can you get me tickets to Broadway/a baseball game/etc.?
What if it rains?
What time/day is Serena playing next year?
Is airfare included?
Who will I meet at the Welcome Dinner?
Is travel insurance available?


Colored seating map of Arthur Ashe Stadium at the US Open.Where will my seats be located?

Depending on the package you purchase, you will sit in some of the best seats in each section. Our courtside packages on Ashe include seats within 20 rows of the court—so you’ll be rubbing elbows with the stars. If you opt for loge, you’ll be seated in the first eight rows of the section above the suites. On Louis Armstrong Stadium, our seats are all courtside and within eight rows of the court. Plus, since they’re reserved seats, they allow you to skip the massive lines at changeovers. Some of the best matches of the tournament happen on Louis!

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Where do we get our tennis tickets?

You’ll receive your tickets upon arrival in New York, either at a Welcome Dinner or our Welcome Desk at the JW Marriott Essex House. If you’re unable to meet us, let us know and we’ll make other arrangements with you.

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How do we get from the hotel to the BJK National Tennis Center?

Our travel packages include roundtrip transportation from your hotel. Air-conditioned coach buses will take you to the venue; they depart every 30 minutes beginning at 9 AM. The last return coach will depart the BJK National Tennis Center 30 minutes after the end of the last match of the day. Transfers take approximately 30–60 minutes, depending on traffic.

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Can we play tennis in New York?

Yes. We’re happy to arrange court time for you in the Big Apple; you can also purchase a custom package with a tennis clinic included.

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Do we have the same seats every day?

You will be seated in different locations throughout your time at the US Open. Don’t worry, though—they’ll be a variety of the best possible locations in the level of seating you’ve chosen.

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When does play start?

Click here for a complete schedule of play.

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Is breakfast included in my package?

Breakfast is not included in our travel packages, but there are many excellent eateries located near your hotel. If you’d like to add breakfast to your package, contact us or book a custom package.

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Can you get me tickets to Broadway or a baseball game?

Yes, we’re happy to build sport and theater tickets into your package. Simply customize your package online or ask your Grand Slam Tennis Tours agent for details and prices. If you purchase a custom package, you’ll put down a refundable deposit for tickets; our team will follow up with pricing and availability.

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What if it rains?

Luckily, all four major tournaments have roofs as of 2020. So if you have a ticket to Arthur Ashe or Louis Armstrong, you’ll only have to wait a few minutes while they close the roof. Grandstand and the outer courts will still be at the mercy of the weather, so some matches may be moved to the main show courts or delayed.

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What time is Serena playing next year?

Great question and one we receive often. The draw is only released a few days before the tournament, and the order of play is only published the evening before the match. If there’s a specific player you’d like to see, we can usually predict which tickets you’ll need to see him or her. However, we can't know the exact time and court until the day before the match.

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Is airfare included?

Airfare is not included in the package pricing. We wrote a blog post on how to book your own flights, since it’s the easiest and cheapest way to get your airfare. But if you’d like us to help you with your flights, we’d be glad to do so.

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Who will I meet at the Welcome Dinner?

You’ll meet lots of people. The welcome dinner is a great opportunity to get to know your fellow travelers; we’ve had many friendships (and even a few marriages) sparked on our tours. You may also meet a special tennis guest. Some of our past guests include top players Caroline Garcia, Reilly Opelka, and the Bryan Brothers, as well as Hall of Famers Tracy Austin, Fred Stolle, and many others. This is also a great time to connect with your tour hosts.

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Is travel insurance available?

It sure is. After booking, just take your invoice from us, present it to a travel insurance company, and protect your trip. 

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